Here you can find all of Haloko’s policies. It’s a good idea to familiarise yourself with the key details. Please note this page is scheduled to be updated. You can find all our current policies in the downloadable PDF below. Need additional support? Reach out to hello@haloko.com
Last updated: 16th July 2023
This privacy policy (“Policy”) sets out how Haloko (“Haloko”, “we”, “us” or “our”) collects, protects and uses the personal information (“Personal Information”) you (“User”, “you” or “your”) may provide on the http://haloko.com website and any of its products or services (collectively, “Website” or “Services”).
It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or
manage.
Collection of Personal Information
We receive and store any information you knowingly provide to us when you create an account, publish content, or fill any online forms on the Website. When required, this information may include the following:
– Personal details such as name, country of residence, etc.
– Contact information such as email address, address, etc.
– Account details such as user name, unique user ID, password, etc.
– Payment information such as credit card details, bank details, etc.
You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the Website’s features.
Use of Collected Information
The information you provide is used to facilitate the creation of and secure your account on our network. It is also used for the general operation of our Services, including ticket sales, payments, customer service, and to understand our user base more accurately.
Sharing Information with Third Parties
Your Personal Information may be disclosed to event organisers for the purpose of facilitating ticket purchases. These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Data Access and Control
Users can view and update their Personal Information at any time through the account dashboard on the Website. If you wish to delete your account or request that we no longer use your information to provide you services, you may send a request to hello@haloko.com.
Upon receiving a written request, we will provide you with a copy of your personal data or delete your Personal Information as per your request.
Data Security
Your Personal Information is stored on computer servers in a controlled, secure environment, protected from unauthorised access, use, or disclosure. We use SSL technology to ensure this security.
Children’s Privacy
Our Services are not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to remove such information and terminate the child’s account.
Changes to this Privacy Policy
We reserve the right to modify this Policy relating to the Website or Services at any time, effective upon posting of an updated version of this Policy on the Website. Continued use of the Website after any such changes shall constitute your consent to such changes.
Contacting Us
If you have any questions or concerns about this Policy, your Personal Information, our use and disclosure practices, or your consent choices, please feel free to contact us at hello@haloko.com.
1. Introduction:
a. Welcome to Haloko! These Terms of Service govern your use of the Haloko platform and its related services.
b. By accessing or using the Haloko platform, you agree to comply with these Terms of Service. If you do not agree with any part of these terms, please refrain from using the platform.
2. User Obligations:
a. You must be at least 18 years old or have the legal capacity to enter into a binding agreement to use the Haloko platform.
b. You are responsible for providing accurate and up-to-date information during registration and t throughout your use of the platform.
c. You are responsible for maintaining the confidentiality of your account credentials and for any activities conducted through your account.
d. You agree to comply with all applicable laws and regulations while using the Haloko platform.
3. Intellectual Property:
a. The Haloko platform and all associated content, including but not limited to text, graphics, logos, images, software, and trademarks, are the property of Haloko or its licensors.
b. You may not reproduce, modify, distribute, sell, or exploit any part of the Haloko platform or its content without prior written permission from Haloko.
4. Prohibited Conduct:
a. You must not engage in any conduct that violates these Terms of Service or infringes upon the rights of others.
b. Prohibited conduct includes but is not limited to:
– Unauthorised access to other users’ accounts or personal information.
– Use of the platform for any illegal or fraudulent purposes.
– Posting or sharing content that is defamatory, obscene, or offensive.
– Engaging in any activity that disrupts or interferes with the proper functioning of the platform.
5. Limitation of Liability:
a. The Haloko platform is provided on an “as is” and “as available” basis. Haloko makes no warranties or representations regarding the platform’s reliability, accuracy, or availability.
b. In no event shall Haloko be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the platform.
6. Dispute Resolution and Governing Law:
a. Any disputes arising out of or in connection with these Terms of Service shall be resolved through negotiation in good faith.
b. These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom.
7. Modifications to the Terms of Service:
a. Haloko reserves the right to modify these Terms of Service at any time. Notice of any changes will be communicated to users via email or through the platform’s notification system.
b. By continuing to use the platform after the updated Terms of Service have been implemented, you are deemed to have accepted the revised terms.
8. Termination:
a. Haloko may, at its discretion, suspend or terminate your access to the platform for violations of these Terms of Service or any other reason deemed necessary.
This Data Retention Policy (“Policy”) explains how Haloko (“Haloko”, “we”, “us”, or “our”) retains, stores and deletes the personal information (“Personal Information”) you (“User”, “you”, or “your”) provide on the http://haloko.com website and any of its products or services (collectively, “Website” or “Services”).
Data Retention
We retain your Personal Information only for as long as is necessary for the purposes set out in our Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
In general, Personal Information associated with your account will be kept until your account is deleted and a reasonable period thereafter in case you decide to re-activate our Services. Following the deletion of your account, it may take up to 30 days to fully remove your Personal Information from our systems.
Secure Deletion
When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or anonymise it or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.
User-Requested Deletion
If you wish for your data to be deleted before the period stated above, you may submit a request to hello@haloko.com. Upon receiving the written request, we will delete your Personal Information as per your request.
Changes to this Data Retention Policy
We may update our Data Retention Policy from time to time. We will notify you of any changes by posting the new Data Retention Policy on this page.
Contacting Us
If you have any questions about this Data Retention Policy, the practices of this site, or your dealings with this site, please contact us at hello@haloko.com.
Please refer to the the downloadable PDF above.
Please refer to the the downloadable PDF above.
Please refer to the the downloadable PDF above.
Please refer to the the downloadable PDF above.
Please refer to the the downloadable PDF above.
Please refer to the the downloadable PDF above.
Please refer to the the downloadable PDF above.
Please refer to the the downloadable PDF above.
Please refer to the the downloadable PDF above.
Please refer to the the downloadable PDF above.
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.